Client / Provider Portals

There are three ways providers may submit claims to UPHG. However, we encourage all providers to submit claims via electronic data interchange (EDI) or online portal for a more efficient and cost-effective process.

• • UPHG Claims Portal:  Providers may submit claims using a secure online portal.  Users can also check the status of a claim or submit a claim inquiry. For assistance logging into the claims portal, contact UPHG Customer Service at 1-877-704-9223.
  • Clearing House: Providers may submit claims using their preferred clearinghouse and National Electronic Insurance Code 37324.
  • Paper (Hard Copy) – Providers may submit paper claims by mail to:

Upper Peninsula Health Group
853 West Washington Street
Marquette, MI 49855

All claims must include the provider’s National Provider Identifier and be submitted on the following forms:

• • Professional Claims – CMS 1500
  • Facility Claims – UB-04
  • Dental Claims – J430

Handwritten claim forms are not accepted. If submitted, they will be returned.

UPHG must have a W-9 on file for each provider for each service location before claims can be paid.  Please send your W-9 to UPHG prior to submitting a claim.  If multiple billing NPIs remit to the same legal payee, you may include one W-9 with a listing of the following for each payee.

• NPI
• Payee Name / DBA Name
• Remittance Address

Please mail forms to:

Attn: Finance
Upper Peninsula Health Group
853 West Washington Street
Marquette, MI 49855

For claim status and other claim-related questions, please contact UPHG’s Claim Services department by phone at 1-877-704-9223 or by email at claimservices@uphealthgroup.com. For all other questions, please call Customer Service at 1-877-704-9223.